Privacy Policy & SMS Terms and Conditions
Last Updated: September 29, 2026
Ambler Flower Shop Florist & Flower Delivery (“Ambler Flower Shop,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy & SMS Terms and Conditions explains how we collect, use, protect, and share information when you visit our website, place an order, contact us, or participate in our SMS/text messaging program.
By accessing or using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our website or services.
Information We Collect
We may collect information that you provide directly to us when you place an order, contact us, create an account, communicate with us, or otherwise use our services.
Information we may collect includes:
- Your name
- Telephone number
- Email address
- Billing information
- Payment information
- Billing address
- Delivery address
- Recipient's name and telephone number
- Products or services purchased
- Information you provide when contacting us
- Other information you voluntarily provide to us
When you place an order, we use the information you provide to process and fulfill your order. In some circumstances, the recipient of an order may be contacted by telephone to arrange or confirm delivery.
You may choose not to provide certain information; however, doing so may prevent you from using certain features of our website or completing an order.
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and interaction with our website.
This may include information such as your browser type, device information, IP address, pages visited, and other technical information.
We may use cookies and similar technologies to recognize your browser, remember your preferences, support website functionality, improve our website, and provide a better online shopping experience.
Most web browsers allow you to control cookies through your browser settings. If you disable cookies, certain features of our website, including shopping-cart functionality, may not function properly.
How We Use Your Information
We may use the information we collect to:
- Process and fulfill your orders
- Process payments
- Arrange and confirm deliveries
- Communicate with you regarding your orders
- Respond to questions and customer-service requests
- Provide products and services you request
- Send order-related notifications
- Request feedback regarding your order or experience
- Contact you regarding a future order when permitted
- Maintain and improve our website and services
- Personalize your online experience
- Protect against fraud or unauthorized activity
- Comply with applicable law and legal requirements
How We Share Your Information
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers when necessary to operate our business and provide services to you. These service providers may assist us with functions such as:
- Website hosting
- Database management
- Payment processing
- Order processing
- Delivery services
- Customer service
- Authentication
- Other services necessary to operate our business or fulfill your order
These service providers are expected to use your information only as necessary to provide the services they perform for us.
We may also disclose information when required by law, legal process, court order, or governmental request, or when necessary to protect our rights, customers, property, or the security of our services.
SMS/Text Messaging Privacy
If you provide your telephone number and consent to receive SMS/text messages from Ambler Flower Shop, we may use your phone number to send text messages related to your orders and services.
SMS messages may include:
- Order status updates
- Delivery confirmations
- Delivery-related communications
- Requests for feedback
- Inquiries about whether you would like to place another order
- Other communications directly related to an order or service you have requested
We do not sell or share your SMS opt-in data, mobile phone number, or consent information with third parties or affiliates for their own marketing or promotional purposes.
Information collected as part of the SMS consent process will be used to provide the SMS communications described in these Terms and Conditions, except where disclosure is required by law or necessary to provide a service you have requested.
SMS Terms and Conditions
Consent to Receive Text Messages
By checking the SMS consent box and providing your telephone number, you agree to receive text messages from Ambler Flower Shop related to your order and services you have requested.
You may reply STOP to opt out of SMS communications at any time.
Your consent to receive SMS messages is not a condition of purchasing goods or services.
SMS consent is separate from consent to receive other communications from Ambler Flower Shop.
Types of SMS Messages
If you have consented to receive text messages, you may receive messages regarding:
- Your order status
- Order confirmations
- Delivery confirmations
- Delivery-related communications
- Feedback regarding your order
- Requests or reminders regarding a future order
- Other transactional or service-related communications associated with your order
Message Frequency
Message frequency may vary.
The number of messages you receive will depend on your orders, deliveries, and interactions with Ambler Flower Shop.
Message and Data Rates
Message and data rates may apply.
Your mobile carrier's standard messaging and data rates may apply to SMS messages you receive or send.
How to Opt Out
You may opt out of receiving SMS messages at any time by replying STOP to any Ambler Flower Shop text message.
After you send STOP, you may receive a confirmation message that you have been unsubscribed. You will no longer receive SMS messages from us unless you subsequently provide consent to receive them again.
You may also contact us directly to request removal from our SMS list.
Help and Customer Support
For assistance with our SMS program, reply HELP to any Ambler Flower Shop text message or contact us directly:
Ambler Flower Shop
Phone: 215-646-6500
Email: orderdesk@amblerflowershop.com
Website: AmblerFlowerShop.com
Carriers
Carriers are not liable for delayed or undelivered messages.
Information Security
We maintain reasonable safeguards designed to protect the security, integrity, and privacy of personal information submitted to us.
However, no transmission of information over the Internet or electronic storage system can be guaranteed to be completely secure. Although we take reasonable measures to protect your personal information, we cannot guarantee the absolute security of information transmitted to or from our website.
Payment information transmitted through our website may be protected using security and encryption technologies provided by our payment-processing providers.
Children's Privacy
Our website and services are not directed toward children under the age of 13.
We do not knowingly request or collect personally identifiable information from children under 13 without appropriate parental consent.
If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take appropriate action.
Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites. When you visit a third-party website or provide information to a third party, we encourage you to review that company's privacy policy and terms and conditions before providing personal information.
Your Privacy Choices
You may contact us with questions regarding your personal information or our privacy practices, subject to applicable law.
For SMS communications, you may opt out at any time by replying STOP.
For SMS assistance, reply HELP or contact us using the information provided above.
For other privacy-related questions or requests, please contact us directly.
Changes to This Privacy Policy
Ambler Flower Shop may update or modify this Privacy Policy & SMS Terms and Conditions from time to time.
When we make changes, we will update the Last Updated date at the top of this page. We encourage you to review this page periodically for the most current information regarding our privacy practices and SMS program.
Your continued use of our website or services after changes are posted constitutes your acknowledgment of the updated policy, to the extent permitted by applicable law.
Contact Us
If you have questions about this Privacy Policy, our SMS program, or how we handle your personal information, please contact us:
Ambler Flower Shop
Phone: 215-646-6500
Email: orderdesk@amblerflowershop.com
Website: AmblerFlowerShop.com
SMS Program Summary
By opting in to Ambler Flower Shop's SMS program:
- You agree to receive text messages related to your orders and requested services.
- Message frequency may vary.
- Message and data rates may apply.
- Reply STOP to opt out.
- Reply HELP for assistance.
- SMS opt-in information and mobile numbers are not sold or shared with third parties or affiliates for their own marketing or promotional purposes.
- Consent to receive SMS messages is not a condition of purchasing goods or services.
By texting us, you agree to receive text messages at the number provided. Standard message and data rates apply.
Terms and Conditions - Messaging frequency may vary, data rates may apply, to opt our of any communication reply STOP or for assistance text HELP or visit our website at AmblerFlowerShop.com or call us at 215-646-6500
- Terms and conditions and privacy is available at Visit https://www.amblerflowershop.c...
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Information from Other Sources
For reasons such as improving personalization of our service, we might receive information about you from other sources and add it to our account information.
Do We Share The Information It Receives?
We do not sell, trade or rent personally identifiable information that visitors submit to our Site.
We may utilize your personally identifiable information to send you information or materials we think you will find interesting. However, at the time of collection, you will typically have the option of instructing us not to send you additional information or share your personal information with business partners or advertisers. We are not responsible for the privacy policies or practices of our advertisers or business partners and encourages you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to providing any personal information to, any other Web site.
We may use reputable third parties to manage activities available on our Site including Web hosting, database management and order processing and authentication. These parties may have access to personally identifiable information submitted by visitors who participate in those activities. We instructs these third parties to use personally identifiable information only for the specific purpose for which it is collected, and not to sell, market or transfer such information to other entities except as needed to provide the designated services.
How Secure Is Information About Me?
We maintain appropriate safeguards to ensure the security, integrity and privacy of personally identifiable information submitted to our sites, and periodically reviews and updates its security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. Although the we strives to protect your personal information, we cannot ensure or warranty the security of any information you may transmit to us or from our online products and services. Once we do receive your transmission, however, we make our best effort to ensure its security on our systems. We use VeriSign as our SSL (Secure Socket Layer) digital certificate provider, providing our customers the strongest certificate services available. When credit card information is transmitted, industry standard encryption is used.
About Children
We are concerned about the safety of children when they use the Internet. Pursuant to the Children´s Online Protection Act of 1998, the Association will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent.
Links to Third Party and Co-Branded Sites
We may have and continue to establish relationships with other Web sites that allow visitors to the Site to link directly to these third party Web sites. However, we are not responsible for the privacy practices and content of these third party Web sites. When interacting with any third party site, we encourage you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to providing any personal information to, any the third party Web site.
OptOut/Modify
We provide you with several options for altering or removing your information from the database at anytime. If you are on our promotional list and would like to be removed, simply contact us in any of these following ways:
Opt out of text messaging by reply STOP
Opt out of any communication by replying STOP (EMAIL OR TEXT)
Send us an Email
Call us
Write to us
Conditions of Use, Notices, and Revisions
If you choose to visit the Site, your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Ohio. If you have any concern about privacy at the Site, please send us a thorough description to customer service, and we will try to resolve it. Our business changes constantly. This Notice and the Terms of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. Please check our the Site frequently to see recent changes.